Cookie policy

General Provisions

At Redwall OÜ, your privacy is important to us, and we are committed to complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website redwall.ee. By using our website, you consent to the collection and use of your data in accordance with this privacy policy.

This privacy policy is intended to explain what data we collect, how we use it, and what rights you have to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on 25/05/2018.

Data Collection, Use, and Retention

Data Controller

The data controller for your information is Redwall OÜ.

Company registration number: 12233420

Contact details:

Email: info@redwall.ee
Phone number: 776 9222

What Data We Collect

The personal data collected, processed, and stored by the data controller is gathered electronically. The collected data includes information you directly or indirectly share when visiting the website, including data automatically transmitted by your device.

Knowingly providing false information is considered a breach of this privacy policy. The data controller is not responsible for any damages caused to you or third parties resulting from the submission of incorrect data.

Your personal data may reach us in the following ways:

When you contact us via phone, email, or online chat;
When you browse the website redwall.ee;
When you submit an inquiry via the contact form on redwall.ee;
When you comment on, like, or share any posts on our social media accounts.

Types of Data Collected

Personal Data

We only request personal information when it is necessary to provide you with a service. We may process the following personal data:

First and last name
Personal identification code and/or date of birth
Email address
Postal address, country, region, city
Phone number
Communication history between you and us
Information about your web browser and IP address

In addition to the above, the data controller has the right to collect data about you that is available in public registers.

Log Files

Our website stores log files about its visitors. The information collected may include:

Type of device used
Internet Protocol (IP) address
Browser type
Internet Service Provider (ISP)
Date and time of the visit
Duration of the visit
Number and destination of clicks on the website

Log file information is used to analyze trends, administer the website, track user activities on the site, and gather demographic information. This data is not intended to and does not enable identification of individuals.

Cookies

Like most websites, redwall.ee uses “cookies”. A cookie is a small text file sent by a web server to a user’s browser and stored on the user’s device. Cookies do not read data from the user’s computer or send information into the internet. However, data collected via cookies may be shared with third parties, after which the user may receive marketing communications.

You can manage cookies and change your preferences at any time using our cookie banner features. More detailed information about cookies and their management can be found in our cookie banner.

redwall.ee uses:

Persistent cookies to remember your personal preferences after the browser is closed
Session cookies that are automatically deleted after each visit
Third-party cookies that collect statistics on website usage

More information about cookies is available at: http://www.allaboutcookies.org/ or http://www.youronlinechoices.com/ee.

How We Use the Data

The collected information may be used for various purposes, including:

To better understand your needs
To improve the quality of our service and provide the best solutions
To prevent fraud and protect our website
To display offers that may interest you
To contact you for surveys or other market research
To personalize our website based on your behavior and preferences

We may share or transfer your personal data in connection with a change in company ownership, merger, asset sale, financing, or acquisition. We will notify you if your personal data is transferred and becomes subject to a different privacy policy.
We may share your data with partner companies, requiring them to comply with this privacy policy.
We may also share your data with business partners to offer you specific products, services, or promotions.
With your consent, we may disclose your personal data for any other purpose.
We are obligated to disclose your personal data if required by law. In good faith, we may also disclose your data to fulfill legal obligations, protect our rights or property, prevent or detect potential violations related to our service, and ensure the safety of service users.

Retention of Your Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes set out in this privacy policy. We retain and use your personal data as needed to comply with legal obligations (e.g., to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We also retain log files for internal analysis purposes. Log files are usually kept for a shorter period unless the data is used to enhance security or functionality of our service or we are legally required to retain it for a longer period.

Your Rights to Protect Your Data

You always have the right not to share your data with us, knowing it may affect your experience on our website. If you provide us with personal information, you understand that we collect, store, use, and disclose it according to this privacy policy. You have the right to request details of the data collected about you.

If we receive personal information about you from a third party, we will protect it in accordance with this privacy policy and Estonian law. If you provide third-party data yourself, you confirm that you have the right and permission to do so.

Even if you previously consented to share your data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to request that we delete your data from our databases.

We may ask you to provide information to verify your identity. If you believe the information we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us via email at info@redwall.ee or by phone at 776 9222.

If you believe we have violated data protection laws and wish to file a complaint, please contact us using the details provided in this document and include full details of the alleged breach. We will promptly investigate your complaint and respond in writing with the results and actions we will take. You also have the right to contact the relevant regulatory or data protection authority.

We want to make sure you are fully aware of all your data protection rights. Every user has the right to:

Right of access – You have the right to request copies of your personal data.
Right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete data you believe is incomplete.
Right to erasure – You have the right to request the erasure of your personal data, under certain conditions.
Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
Right to data portability – You have the right to request that we transfer the data we have collected to another organization,

Security of Your Data

The security of your personal data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We do our best to protect your data.

Redwall OÜ takes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a valid reason and your data security is ensured.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly recommend that you review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, services, or practices of any third-party sites.

Privacy Policy Updates

We reserve the right to update this privacy policy as necessary. When the privacy policy is updated, we will revise the update date at the bottom of the document. If you continue to use and visit our website after the privacy policy has been updated, we will consider this as your implied acceptance of the changes.

Last updated: 27/03/2025